baji log Privacy Policy

baji log is an online gaming and sports betting platform operated specifically for users in Bangladesh. This privacy policy sets out how baji log handles information you provide or that is automatically collected while using our website, mobile application, and related services.

By creating an account, placing bets, making deposits or withdrawals, or contacting our customer support, you are considered to have agreed to the terms of this policy. This policy forms an integral part of our Terms and Conditions.

This policy has been prepared in line with applicable digital security and data protection regulations in Bangladesh. baji log respects user privacy and treats data protection as central to its service.

2.1 Information You Provide Directly

We collect the following information for account registration and management:

• Full name and date of birth
• Email address and mobile number
• Password (stored in encrypted form)
• National ID card or passport details for identity verification
• Financial information — such as bKash, Nagad, Rocket, or bank account details (used only for processing transactions)
• Messages and complaints sent to customer support

2.2 Automatically Collected Information

When you use our platform, certain information is collected automatically:

• IP address and device identification details
• Browser type, operating system, and device model
• Login time, pages visited, and session duration
• Betting and gaming activity logs — stake amounts, games selected, and results
• Data collected through cookies and similar tracking technologies

2.3 Information Received from Third Parties

For identity verification and fraud prevention purposes, we may receive information from authorised third-party identity verification service providers. Payment processing confirmation details may also come from the relevant payment service providers.

baji log uses collected information only for specific, legitimate purposes. Generally, this information is used for the following:

3.1 Account and Service Management

• Creating, verifying, and securing account login
• Processing deposit and withdrawal transactions
• Managing bonus and promotion claims and distribution
• Storing gaming history and betting records

3.2 Security and Compliance

• Preventing fraud, money laundering, and unauthorised access
• Age verification — preventing access by those under 21
• Detecting multiple accounts
• Resolving disputes and meeting legal obligations

3.3 Service Improvement

• Analysing platform performance and user experience
• Identifying and resolving technical issues
• Developing new services and features

3.4 Communication and Customer Support

• Responding to customer queries and issues
• Sending important notifications related to transactions
• Sending relevant offers and promotional information (with your consent)

We do not sell your personal information or use it for any unauthorised purpose. We may also monitor user behaviour to support responsible gaming and provide assistance where needed.

4.1 Retention Period

Your personal information is retained for as long as your account is active or as long as it is needed to provide the service. After an account is closed, certain information may be retained for a further period for legal obligations, dispute resolution, or fraud investigations. Financial transaction records are retained for the long term as required by applicable law.

4.2 Security Measures

baji log applies industry-standard security measures to protect your information:

• Data transfer secured through SSL (Secure Socket Layer) encryption
• Password hashing — stored passwords are never kept in plain text
• Firewall and intrusion detection systems
• Regular security audits and vulnerability assessments
• Restricted staff access — only authorised personnel can access data
• Two-factor authentication support

4.3 Steps in Case of a Data Breach

If a security breach is detected, we activate a rapid response plan. Notifying affected users as quickly as possible and informing the relevant authorities is part of our responsibility.

baji log never sells your information to third parties for commercial purposes. In certain specific cases, we share limited information:

5.1 Service Provider Partners

• Payment processors — to complete bKash, Nagad, Rocket, and bank transfers
• Identity verification services — to complete the KYC (Know Your Customer) process
• Cybersecurity and fraud prevention organisations
• Cloud infrastructure and server hosting providers

Our agreements with all these partners clearly state that they may only use the information for the purposes directed by baji log and must delete it once it is no longer needed.

5.2 Legal Obligations

In response to court orders, government investigations, or other legal demands, we may be required to provide necessary information to law enforcement agencies.

5.3 International Data Transfers

Some service providers may process data on servers located outside Bangladesh. In such cases, we ensure that adequate security measures are maintained in accordance with international standards.

The baji log platform uses cookies and similar tracking technologies. These are stored as small data files in your browser or on your device.

6.1 Use of Cookies

• Essential cookies: Used to keep login sessions active and to verify security; the platform cannot function properly without these.
• Functional cookies: Remember your language preference, game settings, and other personalised settings.
• Analytics cookies: Help us understand which parts of the site are used most and are used to improve service quality.

6.2 Cookie Controls

You can turn off non-essential cookies at any time by changing your browser settings. Please note that disabling essential cookies may cause some key features of the platform to stop working.

You have the following rights regarding your personal information:

7.1 Right to Access

You may request to know what information we hold about you. We will provide you with a copy of that information within a reasonable time.

7.2 Right to Correction

If any of your information is incorrect, you may request that it be corrected. You can update your name, email, and mobile number directly from your account settings.

7.3 Right to Deletion

In certain circumstances, you may request that your information be deleted. However, where legal obligations apply, it may not be possible to delete some information.

7.4 Right to Object to Processing

Contact our customer support to stop marketing communications or to object to specific types of data processing.

7.5 How to Exercise Your Rights

To exercise any of the above rights, write to us by email. We will respond to your request within a maximum of 30 working days. If you are not satisfied with our response, you may find solutions to common issues in our FAQ section.

baji log strictly prohibits access by anyone under 21 years of age. We do not intentionally collect any information from minors.

If we become aware that a minor has created an account on our platform, we will immediately close that account and delete all related information. If a parent or guardian suspects that their minor child has registered on our platform, they should notify our customer support without delay.

During the age verification process, we verify identity documents and date of birth. For more information on responsible gaming, please visit our Responsible Gaming page.

baji log reserves the right to update this privacy policy as needed. If any significant changes are made to the policy, we will notify you in the following ways:

• Sending a notification to your registered email
• Displaying a clear notice when you log in to the platform
• Updating the "Last Updated" date at the top of this page

If you continue using the platform after changes are made, you will be considered to have agreed to the updated policy. If you do not agree with the changes, you have the option to request closure of your account.

Our terms of service and privacy policy complement each other. Reading both documents together will give a complete picture of all our data-related policies.

For any questions, concerns, or requests regarding your information or this privacy policy, please get in touch with us:

We generally try to reply to your email within business days. For urgent matters, faster support is available through live chat.