baji log FAQ — answers to all your mobile and payment questions and security

On Android, open Chrome, go to the baji log site, tap the three-dot menu at the top and select "Add to Home Screen". On iPhone, open Safari, tap the Share icon and choose "Add to Home Screen". This keeps the site on your home screen like an app so you don't have to type the address in the browser every time. After installing, log in and go straight to the games.

When your connection is restored, log back into the site — the result of the round in progress is saved on the server, so no bets or winnings are lost. This applies to both slots and live casino. You can switch between Wi-Fi and mobile data to restore your connection quickly. Using a stable connection for uninterrupted play is recommended.

baji log runs well on any Android 6.0 or above smartphone or tablet, and on iPhones and iPads running iOS 12 or above. Use the latest version of Chrome, Firefox or Safari as your browser. On older low-RAM phones, live casino or fishing games may load a bit slowly; in that case, keep background apps closed.

Yes, the baji log mobile site works fully in the browser — you can deposit, withdraw, play games and claim bonuses all from there. Not having the app is not a problem. Apps are available for both Android and iOS through official channels, but the browser experience is just as good.

Clear your browser cache and cookies. In Chrome: Settings → Privacy and Security → Clear Browsing Data. Then reload the baji log site. If the problem persists, try incognito or private mode. In most cases, clearing the cache is enough to make pages load quickly and correctly.

Yes, withdrawals must go to a bKash, Nagad or Rocket number registered under the same name as your baji log account. Sending to a third party's number is not possible. This is baji log's standard policy for security and to prevent money laundering. The same rule applies to bank transfers — you must have a bank account registered in your account name.

The minimum withdrawal limit on baji log is ৳500. Requests below this amount are not processed. So you can only request a withdrawal once your winnings reach at least ৳500. This limit is the same for all methods — bKash, Nagad, Rocket and bank transfer. The minimum deposit limit is lower, just ৳100.

baji log's payment system runs 24 hours a day, 7 days a week. Withdrawal requests made at night or on Fridays and Saturdays are also generally processed within 5 to 30 minutes. If there is a delay for any reason, contact live chat — the support team is available at all times to help.

After a baji log withdrawal request to bKash, Nagad or Rocket is approved, the money usually arrives within 5 to 30 minutes. The same timeframe applies to bank transfers. However, if account verification has not been completed before your first withdrawal, there may be a delay — so it is best to submit your documents in advance.

To withdraw bonus money, you must first meet the wagering requirement. For example, if you deposit ৳1,000 and receive a 100% bonus, you get ৳1,000 in bonus funds and your total balance becomes ৳2,000; you can only withdraw bonus winnings after wagering the bonus ৳1,000 × 20 = ৳20,000. Until the wagering is complete, only the original deposited amount can be withdrawn.

Many slot games on baji log have a demo or free play mode where you can understand the game's mechanics, bonus features and paylines without using real money. However, winnings in demo mode cannot be withdrawn — it is only for getting familiar with the game. To play with real money, go to the baji log slots page and choose the game you want.

Free spins come in two ways — by matching scatter symbols inside the game (an in-game feature) and as part of special promotions. In-game free spins are available in most slots and the reels spin without placing a bet. Promotional free spins may have specific conditions and wagering requirements. The number of spins you receive and which game they can be used on is stated in the details of each offer.

RTP, or Return to Player, is the theoretical rate of how much money a game pays back on average per ৳100 wagered over the long term. For example, Fortune Mouse's maximum RTP of 96.96% means an average of ৳96.96 is returned per ৳100 — but this is a long-term average, and results in each session will vary. A higher RTP is generally more favourable for players, but it does not guarantee winnings.

High volatility slots pay out less often but the wins are larger — such as Wanted Dead or a Wild or Gates of Olympus. Low volatility games pay out smaller wins more frequently and your balance lasts longer. Low volatility games are more suitable if you have a smaller budget; if you are aiming for big jackpots, you can choose high volatility. It is best to pick a game that matches your playing style.

For playing on a small budget, choose slots with a low minimum bet and low to medium volatility. PG Soft games like Fortune Tiger or Lucky Neko, or JILI's Fortune Gems, are popular in this category. Try them in demo mode first, understand the game mechanics, then start with real money using small bets. You can get started on baji log with a minimum deposit of ৳100.

Check the domain name in your browser's address bar carefully — fake sites are often created by changing one character or altering the extension. Make sure there is a padlock (HTTPS) before the site's URL. Avoid entering the site through unfamiliar links or messages. If you go to the correct baji log site and bookmark it, staying safe in the future becomes easier.

baji log uses SSL encryption, so data is encrypted during login, deposits, and personal information transfers and cannot be read by third parties. Payment information is not stored directly — bKash or Nagad transactions are completed through their own secure gateways. For more details, read the baji log Privacy Policy page.

No baji log staff member or representative will ever ask for your OTP, bKash PIN or Nagad PIN. If anyone asks for these, it is an attempt at fraud. An OTP is only for your own use when logging in or completing a transaction. Never share this information with anyone, even someone you know. If you receive a suspicious call or message, notify support immediately.

Create a password of at least 8–12 characters that combines uppercase letters, lowercase letters, numbers and special characters (!, @, # etc.). Do not use your name, date of birth or simple words as a password. Do not use your baji log account password on any other site — keeping a separate password for each site is safer. You can use a password manager.

baji log may request account verification typically at the time of your first large withdrawal, or for security reasons. In some cases verification may be needed within a few days of registration. Submitting your documents in advance avoids delays at withdrawal time. Account verification is also required to claim baji log birthday rewards.

Verification is important for two reasons — one is to confirm account ownership, and the other is to prevent unauthorised access or fraud. Confirming that users are aged 21 or above is also a purpose of verification on baji log. Verification must be complete to make large withdrawals, so it is better to get it done early rather than worry about it later.

A National ID card (NID) is the most widely accepted. A passport or driving licence also works. The image must be clear and all information fully visible — blurry or partial images are not accepted. A photo taken in good light with a mobile camera generally works. The name on the document must match the name registered on the account.

The reason for rejection is usually stated in the message — a blurry image, cut-off information or a name mismatch. Correct the issue and resubmit with a new document. If you cannot understand the reason or the instructions seem unclear, contact baji log support via live chat or email — they can assist in Bengali.

Once verification is successfully completed, you generally do not need to do it again. However, re-verification may be required if important account information is changed or unusual activity is detected. To learn more about responsible gaming guidelines, visit the Responsible Gaming page.